Job Opportunities

Title:                            Bilingual Family Advocate                                        

Reports to:                 Family Support Services Manager

Qualifications:          Bachelor Degree in Social Work or a related field, or equivalent education and experience.  Bi-lingual ability must be fluent in English and Spanish.  Experience with at-risk families.  Must have a valid driver’s license, required insurance liability limits, and a car to be used for work related tasks.

Duties:                       

1. Provide telephone and face-to-face services to families including crisis intervention, advocacy, and referrals and linkages with community resources and agency programs. 
2. Develop, organize, and maintain a resource library of information and handouts, including an up-to-date list of community programs and resources.
3. Design and implement informational workshops that are culturally competent and relevant to the needs of the families served by Children’s Friend.
4. Act as a liason to all community agencies, including adult education services.
5. Organize and maintain a community clothing closet to be utilized by families served by Children’s Friend.
6. Coordinate and oversee activities and paperwork for drop-in center volunteers. 
7. Complete all evaluation paperwork within program guidelines.  Maintain client records and complete all necessary documentation within established program time frames.
8. Adhere to productivity requirements as established for the Family Support Center Advocates.
9. Provided translation and interpretations services for Children’s Friend staff in regards to client-related issues.
10. Contribute to the overall success and quality of all programs and services within Children’s Friend by working constructively and collaboratively with other staff members to address programmatic and agency-wide issues and needs.  Participate in agency committees.
11. Constructively utilize formal and peer supervision to evaluate and improve effectiveness in providing services to clients.  This includes active participation in supervision, team meetings and agency meetings.
12. Pursue professional development through professional reading and attending relevant workshops and conferences (including Children’s Friend’s core training program).
13. Develop and maintain ongoing outreach strategies to inform families and the community of agency programs, services, and offered through Children’s Friend.
14. Interact effectively and respectfully with others and particularly with individuals whose backgrounds and life experiences are different from one’s own.
15. Other duties as assigned.