Job Opportunities
Title: Coordinator, Quality Assurance / Utilization review
Reports to: Professional Practice Manager
Qualifications: Must have a Bachelor’s Degree in Social Work, Education, Nursing, or a related field. Must have very strong organizational, and communication skills. Must have experience working with
child and family-serving programs, as well as accreditation and evaluation experience.
Duties
- Actively participate on the Quality Assurance and Utilization review Committee. .
- Coordinate agency activities and processes in support of continuous quality improvement.
- Actively participate on the Safety Committee.
- Review and monitor incident reports and develop recommendations to improve safety throughout the agency.
- Track and monitor compliance with the Council on Accreditation Standards.
- Play an active role in the accreditation process.
- Review and monitor compliance with HIPAA and the agency’s privacy and confidentiality policies. Be a resource to other staff members.
- Track and monitor compliance with Head Start Performance Standards.
- Track and monitor compliance with DCYF Licensing Standards.
- Track compliance with requirements and conditions in all funding contracts.
- Assist programs in obtaining specific accreditations, credentialing, and certifications.
- Work with other staff and programs to incorporate results from QA/UR activities into professional development opportunities and supervisory routines.
- Monitor systems to ensure that program evaluation data is submitted timely and accurately.
- Review and incorporate outcomes from program evaluations in the quality improvement process.
- Interact effectively and respectfully with others and particularly with individuals whose backgrounds and life experiences are different from one’s own.
- Contribute to the overall success quality of the program by working constructively and collaboratively with other staff members to address programmatic or agency-wide issues and needs.
- Constructively utilize formal and peer supervision to evaluate and improve effectiveness in providing services to clients. This includes active participation in supervision, team meetings and agency meetings
- Other duties as assigned.
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